What does Wordtracker do?
Wordtracker provides web-based tools to help Internet Marketers, SEOs, Link Builders and many others find high performing keywords, search by domain, track rankings and uncover the language of their market.
Keyword Tool
Find the best keywords for your business.
Where can I learn more about using the tools?
We have lots of information in the Wordtracker Academy that will help you with the tools and with wider SEO issues. The Keyword Basics articles should be particularly helpful in getting you started with keyword research.
You can also email any questions to support@wordtracker.com
What do all the Keyword Tool numbers mean?
It can be a little daunting to see a page of numbers on your screen so we've outlined in detail what all the Keywords Tool metrics mean in our Quick Start Guide. However, here's a quick guide to the main metrics:
Volume: the number of times a search for each keyword appears in our database
Competition: Wordtracker's Competition metric gives us a guide to how many pages are already optimized on the web for each keyword
IAAT: The raw number of pages that have the keyword both in the title tag and also in anchor text in a backlink from an external domain
KEI: indicates those keywords with higher search volume and lower competition.
We provide many more metrics including no-click searches, cpc and more. Check out the Quick Start Guide for full information.
Wordtracker's Money-Back Guarantee
Try Wordtracker's tools risk free with our 100% Money-Back Guarantee. If within 30 days you don't feel that the tool has brought you real value, we'll return every cent that you paid – no questions asked!
I've forgotten my username / password
No problem! Just use the ‘Forgotten Password’ link on the login page for the Keyword tool. Enter your email address and you’ll be sent a message containing your username and a link to reset your password – it’s a quick and easy process.
What happens at the end of my first month?
Once your first month has ended, your subscription will automatically be renewed at our monthly rate so that you can continue to use the Wordtracker service without interruption. If you prefer to move to an annual subscription, which represents better value, please email support@wordtracker.com for details.
How can I cancel?
You can cancel your subscription at any time via the My Account dropdown link on the top right in the tool.
Click on Subscription in the dropdown and you'll see a link in red to cancel. Once you do this you will not be charged again for the tool but your account will remain active for the remainder of the subscription.
If you cancel during the free trial, you won’t be charged anything. You can also email us to request cancellation.
I forgot to cancel
Don’t worry – these things happen. Just write to us at support@wordtracker.com explaining the situation and we’ll be able to take care of things for you promptly.
How can I change my card details?
It's easy to change or update your credit card details, just log in and go to My Account, scroll down to the 'Billing Information' section where you'll be able to enter new card details.
Do you offer group discounts?
Each account is attached to one username/password. For a group to use Wordtracker, you would need to purchase multiple usernames so the accounts won't get corrupted. We can offer group discounts. Please email support@wordtracker.com for details.
What are the differences between the Bronze, Silver and Gold plans?
Territories |
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| Bronze: | US, UK, Australia, Brazil, Canada, France and Germany | |
| Silver: | US, UK, Australia, Brazil, Canada, France, Germany, Italy, India, Mexico, Netherlands, South Africa, Spain, Sweden and Turkey. | |
| Gold: | All available territories | |
Searches |
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| All plans: | Our search limits are very generous and you're very unlikely to exceed these with natural searching | |
Results delivered per search |
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| Bronze: | top 1,000 | |
| Silver: | top 5,000 | |
| Gold: | top 10,000 | |
Bulk searchYou can search on a list of terms via the Import tab on the right of the search bar. Either manually enter your terms one per line, or upload a .csv file. You can search on up to 50 terms at a time across all plans for Exact Search results. |
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Contact support
We are based in the UK and aim to respond to support requests promptly during UK working hours.
If you're unable to find the answer to your question here, please contact our support team on support@wordtracker.com
For a live chat with one of our support team, click on the live chat wi
If you'd prefer to speak to us you can call us.
From the USA and Canada: 011 44 333 200 4555 From the UK: 0333 200 4555 From any other country: +44 333 200 4555
Our phone support is generally open between 0900 and 1800 UK time (0400 - 1300 EST). Our support team isn't large, so there will be times we can't answer straight away, so please leave us a message or email us and we'll get back to you as soon as we can (usually within a couple of hours).
Try Wordtracker's keyword tool
A subscription to Wordtracker's premium Keyword tool will help you to:
- Generate thousands of relevant keywords to improve your organic and PPC search campaigns.
- Optimize your website content by using the most popular keywords for your product and services.
- Research online markets, find niche opportunities and exploit them before your competitors.
Find out more and sign up here.